Policy

Our Policy

A patch test is required for customers who had not to have semi-permanent make-up/tattoo done before, at least 48 hrs prior to the treatment. Please always inform me if you had your permanent make-up/tattoo done previously by another technician. You can book a 30 minutes consultation including patch test in my studio at cost of 30£ (it is separate cost and will be not deducted from treatment price) or consultation form and patch test can be send to You via post free of charge.

You will be required to pay a £50 deposit per treatment booked to confirm your appointment. Your deposit will be deducted from treatment price and you will pay the remainder of the balance at the time of the appointment. The deposit is non-refundable for cancellation or change of mind.

I understand that you may need to reschedule your appointment booked so on reasonable notice, no less than 48 hrs before the date of your treatment. You can rebook your appointment without any charge, but I may refuse more than 2 re-booking requests from you without refunding you your deposit. And deposit need to be used within 3 months from Your first originally booked appointment. Appointments not attended or cancelled with less than the required notice (48 hrs) will result in the loss of any deposit paid as cancellation fee (£50 for initial treatments, £30 for touch ups, £50 colour boosts,£50 for lip fillers and new deposit will need to be paid before another appointment may be made. I have the right to refuse service to those who refuse to pay deposits or cancellation fees.

Client results will vary from person to person. Although it is effective and can last up to 2 years in most cases, no guarantee can be made about the length of time they will last. Since everyone’s skin is different, it is very important that each client understands that I cannot guarantee how long the pigment will retain in your skin. Retention depends on your skin type, texture, oiliness, and aftercare. Most clients will need 12-18 month colour boosts, but results will vary from person to person.

I strongly advice to arrive 15 minutes prior to your scheduled appointment. Late arrivals may mean I need to reduce treatment time or cancel the treatment, with deposit price being incurred. Please let me know if You are running late. If you running 20 minutes late your appointment will be cancelled and deposit will be lost as cancellation fee. You will need to pay new deposit for any future booking.